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Terms of Service

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TERMS & CONDITIONS


Welcome to IGT Playzuna (“IGT Playzuna”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile applications, software, games, platforms, and related services (collectively, the “Service”). By registering, accessing, or using the Service, you agree to be legally bound by these Terms and all policies incorporated herein.


1. Eligibility & Account Registration


1.1 Age Requirement:

You must be at least 18 years of age or the minimum legal age in your jurisdiction (whichever is higher) to use the Service. By registering, you represent and warrant that you meet this requirement.


1.2 Geographic Restrictions:

The Service is only available where online gambling is legal and permitted. You agree not to use the Service while physically located in any jurisdiction where they are illegal. You are responsible for complying with local laws.


1.3 Account Information:

You agree to provide accurate, current, and complete information. We may require identity verification before deposits, withdrawals, or at any other time. Failure to verify can lead to account suspension or closure.


2. Acceptance of Policies


By using the Service, you agree to comply with:


* Privacy Policy

* Anti-Money Laundering Policy

* Responsible Gaming Policy

* Bonus, Promotion & Loyalty Terms

* Any other policies posted on the platform


All such policies are incorporated herein by reference.


3. Deposits & Withdrawals


3.1 Methods:

We support various payment methods; availability depends on your location and regulatory compliance.


3.2 Authorization:

By initiating a deposit, you authorize us to charge your payment method.


3.3 Withdrawal Processing:

Withdrawals are subject to verification and may take up to 2 business days. You agree that we may require documentation for identity, source of funds, and fraud prevention.


3.4 Fees:

IGT Playzuna does not charge standard processing fees; third-party providers may apply fees.


4. Gaming Rules & Payouts


4.1 Fairness:

All games use Random Number Generator (“RNG”) technology certified for fairness.


4.2 Payout Limits:

Some games may have maximum win limits; these will be disclosed in game rules.


4.3 Game Errors:

We reserve the right to void, reverse, or adjust wagers and payouts if a malfunction, error, or technical issue occurs.


5. Bonuses & Promotions


5.1 Eligibility:

Bonus offers are subject to eligibility requirements and may be limited by jurisdiction.


5.2 Wagering Requirements:

Bonuses carry wagering requirements that must be fulfilled before withdrawal.


5.3 Abuse:

Bonus abuse (structured play, multiple accounts, collusion) will result in forfeiture of funds and account closure.


6. Responsible Gaming


6.1 Limits:

You may impose deposit and loss limits; contact support to adjust.


6.2 Self-Exclusion:

You may request temporary or permanent self-exclusion. During exclusion, access to the Service is prohibited.


7. Risk & Liability


7.1 No Warranty:

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” IGT PLAYZUNA DISCLAIMS ALL WARRANTIES.


7.2 Limitation of Liability:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IGT PLAYZUNA, ITS AFFILIATES, OPERATORS, AND PROVIDERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.


7.3 Indemnification:

You agree to indemnify and hold harmless IGT Playzuna and its affiliates from claims arising from your use of the Service.


8. Account Suspension & Termination


8.1 Grounds for Action:

Violations, fraud, suspicious or coordinated gameplay, AML issues, multi-accounting, or non-compliance with verification requirements may result in suspension or termination.


8.2 Effect of Termination:

Upon termination, access to the Service is revoked. Remaining balances may be withheld pending review.


9. Data & Privacy


Your use of the Service is subject to the Privacy Policy, which explains how we collect, use, and protect personal information.


10. Dispute Resolution


10.1 Governing Law:

These Terms are governed by the laws of the state of Illinois, USA, excluding conflict of law rules.


10.2 Arbitration:

You and IGT Playzuna agree to resolve disputes through binding arbitration before a neutral arbitrator.


11. Changes to Terms


We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance.


12. Contact Information


For support or inquiries:

Email:[support@playzuna.com]

Address: [IGT Playzuna: Building Number: 403 

Street Name: N Michigan Avenue 

Street Address: Wrigley Building, Magnificent Mile State: Illinois 

City: West Chicago. 

Post Code: 60611]


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