PRIVACY POLICY

IGT Playzuna (“IGT Playzuna,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services (collectively, the “Service”).

By accessing or using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

1.1 Personal Identification Information

• Full name

• Date of birth

• Residential address

• Email address

• Phone number

• Government-issued identification (e.g., driver’s license, passport)

• Social Security Number (where legally required for tax or regulatory purposes)

1.2 Financial Information

• Payment card details

• Cryptocurrency wallet addresses

• Bank account details

• Transaction history

1.3 Technical & Device Information

• IP address

• Device type and operating system

• Browser type

• Geolocation data

• Cookies and tracking technologies

1.4 Gaming & Behavioral Data

• Wagering history

• Game preferences

• Deposit and withdrawal patterns

• Session duration

• Responsible gaming limit settings

2. How We Use Your Information

We use your information to:

• Verify identity and age

• Process deposits and withdrawals

• Provide gaming services

• Detect and prevent fraud, money laundering, and suspicious activity

• Comply with legal and regulatory obligations

• Improve our website and user experience

• Communicate promotions and updates (with consent)

• Enforce our Terms & Conditions

3. Legal Basis for Processing

Where required by applicable law, we process personal data under the following bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• User consent (for marketing communications)

4. Sharing of Information

We may share your information with:

• Payment processors

• Identity verification providers

• Fraud detection services

• Regulatory authorities and law enforcement (as required by law)

• Licensed affiliates and service providers

We do not sell personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session security

• Analyze traffic and performance

• Personalize user experience

You may control cookie settings through your browser.

6. Data Retention

We retain personal information for as long as necessary to:

• Fulfill regulatory and tax obligations

• Prevent fraud

• Resolve disputes

• Comply with gaming regulations

Retention periods may extend beyond account closure where legally required.

7. Data Security

We implement industry-standard technical and organizational measures, including:

• SSL encryption

• Secure servers

• Access control restrictions

• Monitoring for suspicious activity

However, no online system can be guaranteed 100% secure.

8. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion (subject to regulatory requirements)

• Opt out of targeted advertising

• Receive a copy of your data in portable format

To exercise these rights, contact us at: privacy@playzuna.com

We may verify your identity before fulfilling requests.

9. Responsible Gaming & Sensitive Information

We may collect and process sensitive information (e.g., identification documents, source of funds, behavioral data) to:

• Prevent underage gambling

• Enforce responsible gaming

• Detect fraud and money laundering

10. Children’s Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If discovered, such information will be deleted.

11. International Data Transfers

If applicable, data may be transferred to servers located within the United States. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

13. Contact Us

For privacy related inquiries:

IGT Playzuna
Email: privacy@playzuna.com
Address: IGT Playzuna: Building Number: 403 

Street Name: N Michigan Avenue 

Street Address: Wrigley Building, Magnificent Mile

State: Illinois 

City: West Chicago. 

Post Code: 60611.